TERMS & CONDITIONS
Please read and acknowledge the following terms and conditions. When you submit an order, it must be placed strictly in accordance with these conditions.
My aim is that every customer is happy with their purchase. I believe that this can be achieved with goodwill, honesty and patience from both parties.
The procedures and general principles of do not supersede statutory rights under the Sale of Goods acts but simply provide the guidelines by which I operate.
SHIPPING TIMES AND COSTS
SHIPPING AND CARING FOR YOUR PURCHASE.
Yes! To add a picture follow these simple steps:
All paintings are shipped unmounted and unframed unless otherwise stated. Note: I do not ship any painting under glass. Small paintings may be packaged flat between sturdy foam core. Depending on the size of the painting, smaller ones can be mounted at an extra cost. All other paintings will be shipped rolled in a tube. When you receive them, gently remove from the tube and allow to unfurl naturally for 24 hours. After that, you can place a gentle weight on the paper to get perfectly flat again. It is important that watercolours are mounted using acid free mountboard and framed behind glass. Watercolour paintings should always be kept out of direct daylight to prevent fading over time, this will ensure your original artwork remains in perfect condition for many years. If you need any more help, please don't hesitate to contact me.
Yes! Users can add video from YouTube or Vimeo with ease:
Actual colours vary depending on monitors they are viewed on. This is due to the fact that every computer monitor has a different capability to display colours and that everyone sees these colours differently. I spend a long time editing photos to show the products as true to colour as possible, but please understand the actual colour may vary slightly from your monitor. I cannot guarantee that the colour you see accurately portrays the true colour of the product.
ACCIDENTAL DAMAGE AND LOSS IN TRANSIT
All information supplied to me by customers will be held as confidential. It may be stored on a computer database for my use only and will not be supplied to any third parties. Mailing information may be used by me to inform you news updates and any exhibitions of paintings that I feel may be of interest to you. If you do not wish to be contacted by me in the future then please do let me know. You can also unsubscribe at the bottom of the newsletter. You can of course at any time request to see any information I have stored. This will only ever consist of emails, where supplied through mailing request and address where supplied for goods to be sent.